Privacy Policy

Last updated: April 2026

Who we are

Dublin24h is operated as a service for people living, working or studying in Dublin, Ireland. Contact: support@mycoach.ing.

Data we collect

• Account: email, name, bcrypt-hashed password, sign-up timestamp.
• Content: posts, comments, votes, saved items, housing listings you create.
• Billing: PayPal subscription ID, plan name, status, billing date. We never see your card.
• Usage: basic server logs (IP, user-agent, requested URL, timestamp) for 30 days for abuse prevention.
• AI Assistant: your questions are sent to OpenAI for processing; we do not train models on your data.

How we use data

• Provide and improve the service (housing, jobs, community, AI).
• Send transactional emails (welcome, password reset, reminders, moderation outcomes).
• Prevent abuse, fraud and scams.
• Meet legal obligations (Revenue, GDPR, consumer protection).

We do not sell your data. We do not show third-party ads. We do not use tracking cookies for advertising.

Processors

We use a short list of vetted processors:

• PayPal (Ireland) — payments, subscriptions
• OpenAI (US, SCCs) — AI assistant
• Emailit — transactional email delivery
• Cloudflare — DNS, DDoS protection
• Our own VPS in the EU for application + database hosting

Your rights under GDPR

• Access: request a copy of your data.
• Rectification: correct inaccurate data.
• Erasure: delete your account and all personal data (30-day grace for billing).
• Portability: export your content in machine-readable format.
• Objection: opt out of non-essential processing.
• Complaint: to the Irish Data Protection Commission (dataprotection.ie).

Email support@mycoach.ing with the subject GDPR request. We respond within 30 days.

Retention

• Account: until you delete it.
• Content: until you delete it, or the post/listing is removed by moderators.
• Server logs: 30 days.
• Billing records: 7 years (Revenue tax law).

Children

Dublin24h is not intended for users under 16. We do not knowingly collect data from minors.

Changes

Material changes will be announced by email at least 14 days before they take effect.